understanding my payments and charges

[whatsgonewell]

Why did I get this  $25 charge when I started the plan -- in fact what is the $75 credit for

90-day plan/Forfait de 90 jours   $25public mobile charges

[ute1978]

@whatsgonewellJust another question to clarify.

You have a 90 day plan but only 3GB. Are you aware that the 3GB are for the entire 90 days and not per month? There is a lot of misunderstanding in this.

[srlawren]

If anyone stumbles upon this thread and is curious about their transaction history, I broke it down in quite a bit of detail a while back:  https://productioncommunity.publicmobile.ca/t5/Announcements/Public-Mobile-Website-Changes/m-p/18323...

[ute1978]

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@whatsgonewell wrote:

Thanks for the excellent explanation... and so quickly. I'm so impressed and grateful.

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No problem. And congrats to the $25 referral credit.

[whatsgonewell]

Thanks for the excellent explanation... and so quickly. I'm so impressed and grateful.

[ShawnC13]

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@whatsgonewell wrote:

Why did I get this  $25 charge when I started the plan -- in fact what is the $75 credit for

90-day plan/Forfait de 90 jours   $25public mobile charges

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PM billing is confusing that is for sure.  So  your plan is $135 for 90 days.  What PM is saying is the cost of your plan is really $210 and signing up with a talk text and data plan they are crediting you $75/90 days.  The $25  is a credit you would have received when you signed up as that must have been the last time the $25 referral bonus was running.  Your next topup (if you don't earn community rewards) will be $135-$6(autopay rewards)-$6(autopay that they can't credit you on your first payment)=$111.  After that every 90 days (without further rewards you will be paying $129/90 days.

[ute1978 · Accepted solution]

It is indeed sometimes confusing when looking at the payment transactions.

You need to read from the bottom to top. 

You uploaded the plan cost $135 as that is what it costs.

Then the separate plan features are deducted ($25+$90+$65+$30=$210)

Because you chose a plan with 3 features it gives you a discount of $75 to bring down the plan to $135

If the "3 Choices" feature was after the plan features it would be better understood why the credit.