transferring old phone number from Koodo to Public mobile

[adomu]

i have just registered with Public mobile and I needed to create new phone number. I woudl like to use my old numer from koodo provider which is sitll active. How to transfer? I do find lot of info that it is possible and easy to tranfer but not a single time I came accross a link that takes me to actual request. I guess I do not do that through my koodo account??

[michelmillette]

Contac rep

[adomu]

thank you very much. I have koodo prepaid and I have created a moderator ticket so lets see what happens

[adomu]

i am trying  to do it and have filled moderator ticket. Lets see what happens 🙂

[cellphoneuser1]

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@adomu wrote:

i have just registered with Public mobile and I needed to create new phone number. I woudl like to use my old numer from koodo provider which is sitll active. How to transfer? I do find lot of info that it is possible and easy to tranfer but not a single time I came accross a link that takes me to actual request. I guess I do not do that through my koodo account??

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For a port from Koodo, always use account number. As others said, the method of porting is different if postpaid or prepaid.

[popping]

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@adomu wrote:

i have just registered with Public mobile and I needed to create new phone number. I woudl like to use my old numer from koodo provider which is sitll active. How to transfer? I do find lot of info that it is possible and easy to tranfer but not a single time I came accross a link that takes me to actual request. I guess I do not do that through my koodo account??

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If you are porting a Koodo postpaid number, use the following:

[Plan and Add-Ons]--> [Change Phone Number] --> [Transfer a wireless or wireline number ]

If you are porting a prepaid Koodo number, Create a moderator support ticket using the ? button at the right side bottom corner of this page.
Keep asking SIMon to "contact rep" for one or more times. SIMon will eventually show you the "Submit a ticket" button. Click on submit button to get the create ticket screen.

[Anonymous · Accepted solution]

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@adomu wrote:

i have just registered with Public mobile and I needed to create new phone number. I woudl like to use my old numer from koodo provider which is sitll active. How to transfer? I do find lot of info that it is possible and easy to tranfer but not a single time I came accross a link that takes me to actual request. I guess I do not do that through my koodo account??

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If Koodo prepaid then you will need moderator assistance.

If Koodo postpaid then you can do it yourself under the Change Number option in the self-serve.