11-25-2023 11:14 AM
it has been over two days since i signed up for public and requested to transfer my number from bell. none of the chatbot suggestions have worked. So what do i do now? Do i just wait? Do i need to do something?
11-25-2023 11:21 AM
Hi @Molliemaid
You can message a CS Agent to see what the hold up is. CLick on this link and watch the top right corner mail box.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
11-25-2023 11:20 AM
hi @Molliemaid can you make outbound calls? if outbound is good and just not inbound, it is a porting problem. Call tje porting team to get it fixed. I will send you porting team number to your Community inbox