tranfer phone number from public mobile to another public moblie accou t

[mimi24]

transfer number  public mobile to another public account 

[hTideGnow]

HI @mimi24 

you start the port request with your new carrier, have you done that?

make sure your PM account is active.  PM will send you a porting authorization text, you need to reply Yes within 90 mins

if you waited for over a day and still dont' get the text from PM, submit a ticket with PM and ask 

please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

[Handy1]

@mimi24  Sorry you can’t transfer number from one  PM account to another PM account . What you can do is port number out to new carrier and port back in on the aPM account you want to keep instead