total data usage and usage history don't add up

[monikao]

Hi 

When I view my data usage it shows 147MB, but when I go through the usage history and add up all the data used it comes out to 89MB, a much more realistic number, considering my account was activated only yesterday.  Where is the difference, and why?

[monikao]

Hi 

When I view my data usage it shows 147MB, but when I go through the usage history and add up all the data used it comes out to 89MB, a much more realistic number, considering my account was activated only yesterday.  Where is the difference, and why?

[srlawren]

@monikao wonderful, glad I could help.  Welcome to Public Mobile!  🙂

[monikao]

It makes more sense now.

Thanks for all your help.

[srlawren · Accepted solution]

Welcome to Public Mobile, @monikao!  

I actually answered this same question for someone else earlier this week.  Please see here for the explanation:

http://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/I-see-2-different-versions-of-data-usage...

[imm1304]

Hi @monikao!

It could be that the usage history is lagging by a few hours to 1 day.  

During initial setup, if you werent careful to connect to wifi, a large chunk of data gets used up in setting up and restoring your personalizations and apps to your phone.  Was this the case by any chance?  

[imcphers]

I've never found the usage history reported to be very accurate.

I do find the usage reported in the My Add-ons sections to be very close to what my phone reports.

I'm using the Data Witness app for android created by @IWIK and it does a great job at tracking 90 day plans.