ticket

[perrymax]

Why can I not submit a ticket online

[CSA_PM]

Hello @ perrymax,

I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 

[slusagm]

Two links were given above by Oracle , you have to click the first link 

Or this is the one to click 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[perrymax]

clicking on link takes me to private message but still unable to add message-why??

[hairbag1]

@perrymax 

while you wait for Customer Support, why not let us know the issue you're experiencing; maybe we can help before they do. Give us a try, you have nothing to lose.

[softech]

@perrymax what support you need from CS_agent?

Usually If you have trouble with Chatbot or you don't have access to My Account: you will need to private message CS Agent at

 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there      

But I have escalated your ticket on your behalf.  PM support will reach out to your via Community inbox.  Please monitor here for their reply:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage