cancel
Showing results for 
Search instead for 
Did you mean: 

texting issues

rga
Great Neighbour / Super Voisin

I can send and receive texts when connected to wifi, but can't send or receive when not connected?  Any suggestions?

 

thanks

9 REPLIES 9

rga
Great Neighbour / Super Voisin

Thanks everyone for the suggestions.  Being that it is my first phone...not too familiar with all the tricks.

 

I'm sure it will work now.

 

 

 

esjliv
Mayor / Maire

Hello @rga ,

 

Are you an android user? If so, check to see in your messages app if your "Chat Feature" is turned on. If it is on, turn it OFF.

 

  1. On your device, open Messages .
  2. At the top right, tap More   Settings.
  3. Tap Chat features.
  4. Toggle "Enable chat features" on or off.

 

The android users your are sending messages to should have it OFF as well.

gpixel
Mayor / Maire

@rga you may have to re-register your phone number under your Apple ID

 

Sign out of every Apple service and device that uses your Apple ID, except the one you're using to change your Apple ID.
Go to Settings > [your name] > Name, Phone Numbers, Email.
Next to Reachable At, tap Edit > Delete.
Tap Continue and follow the instructions.
After you enter the mobile phone number that you want to use as your Apple ID, a verification code is sent to you at that number. Enter the verification code from the text into the fields provided.
Sign back in to all Apple services with your new Apple ID.

 

sam2020XL
Good Citizen / Bon Citoyen

AD7FA799-1BD2-4F5E-AB30-BEA998679A48.jpeg

Are you using  an iPhone? Maybe you were sending an iMessage. After sending the message, press on the message and then click on “Send as Text Message”

 

 

@rga sounds like you have an iPhone.

 

Turn on SMS in your settings.

 

IMG_20201007_173057.png

 

geopublic
Mayor / Maire

@rga wrote:

I can send and receive texts when connected to wifi, but can't send or receive when not connected?  Any suggestions?

 

thanks


@rga  Enable SMS and MMS  within your iMessage.


@rga wrote:

I can send and receive texts when connected to wifi, but can't send or receive when not connected?  Any suggestions?

 

thanks


Text messaging doesn't use Wi-Fi.

 

If you're using iMessage, the messages are actually being sent through the internet. If that's the case, go into your iPhone's settings and enable SMS.

Anonymous
Not applicable

@rga wrote:

I can send and receive texts when connected to wifi, but can't send or receive when not connected?  Any suggestions?

 

thanks


Turn on the SMS setting in the iMessage app.

Anonymous
Not applicable

@rga  - What app are you using for texting?

Need Help? Let's chat.