08-04-2022 11:26 AM
Just recently both our andriod phones started receving some messages that don't download. We get a message saying tap to download. When we tap to download it starting cycling but nothing happens. It's happening on both phones so I presume Public mobile has changed something in the last few weeks.
Any suggestions.
08-06-2022 07:02 PM
@AdrienCGravelle - when finicky things go off with texting try:
Chat Features require a wifi connections or data to send/receive texts.
Disable your Chat Features:
08-05-2022 12:48 PM
Thanks for your reply, what I can't figure out is why it was never issue for the past few years?
08-04-2022 11:52 AM
It could be 2 things:
- You are getting spam and phishing SMS and it is NOT advisable to tap on provided link or download
- If you receive text from known to you people such message might indicate they are sending you MMS. In order to properly receive them you have to activate DATA. Set it to ON. It will not use your data allowance but has to be active in order to send/receive MMS.
08-04-2022 11:44 AM - edited 08-04-2022 12:49 PM
@AdrienCGravelle wrote:Just recently both our andriod phones started receving some messages that don't download. We get a message saying tap to download. When we tap to download it starting cycling but nothing happens. It's happening on both phones so I presume Public mobile has changed something in the last few weeks.
Any suggestions.
@AdrienCGravelle Those are likely MMS or people who are sending you something from iPhone
Try to turn on Mobile Data and see if you can download
If you still cannot download, it could be the sender is an iPhone user and sent some specific contents or text that is can be read for iPhone only, like those special emoticon You might want to talk to the sender and ask him to try sending you regular text again to text