Phone not working

[micmoor1953]

My phone keeps saying I’m out of minutes but I have unlimited calls please fix no phone is really annoying 

[esjliv]

@micmoor1953  yes, it is annoying, has the message gone away?

If calls are not going through, try toggling into/out of airplane mode, or remove your sim card then reinsert it.

I would also perform a reset of the network settings.

If the calls you are making are still going through, then ignore that message you are receiving. This message should go away on its own. 

If issues persist (if it goes longer then over a period of a few cycles), submit a ticket to CSA for assistance.

To contact the Public Mobile Customer Support Agent (CSA)_Team, there are two methods to reach them found here:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

[darlicious]

@micmoor1953 

Power off your phone for 10 minutes. If you can put your sim in another phone and make a call even better....otherwise after 10 minutes power it back on and manually dial a frequently called contact. This common glitch for new users should fix itself.