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talk or text is not included in my plan

kandyry16
Great Neighbour / Super Voisin
They are saying talk or text is not included in my plan. So I should go to self serve to make changes. I can't get into my account because my email is invalid. I spent $30 on the plan and I cant use my phone
2 REPLIES 2

Acekiller
Deputy Mayor / Adjoint au Maire

Don't bother to try and fix it yourself.  Let the mods handle it for you from the backend.

SD08
Retired Oracle / Oracle Retraité

You'll need a moderator's help.

Click this Moderator_Team link to private message for assistance.
More info on moderators:  http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Modera...

Include your PM SIM card number, e-mail address and if porting, the phone number you're porting, your account number with your previous carrier, and the authorized name exactly as it appears on that account.

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