swap sim card

[HALIMACS]

You're good,  @Quigley 

You discerned that from:

"Re: swap sim card"

🤣🤣🤣

[Anonymous]

 @Spudster : All too frequently. Within 3 minutes he had his likely answer. And maybe he's done and good and gone. So wouldn't it be nice if these kinds of posters replied with something or clicked the big black box. But he also may have little expectation of getting a reply so quickly. We get many newbs being wowed and saying as much after asking something and getting such a fast reply.

[Quigley]

@Spudster  It's just that the OP is shy and english  an't there first language. That's all. 

[Spudster]

Nah,  I'm with @Anonymous on this. 

These fragmented questions which could mean MANY things should be unlisted until an OP gives the community the courtesy of knowing what's really being asked... especially when the OP is unresponsive after posting them...

[Quigley]

@Anonymous  Then it won't be as much fun or interesting to solve, now would it.

[Anonymous]

 @bh2 : Orrrr....are you wondering about moving a SIM from one phone to another? See how much more meaningful it would be if you provided some more context.

[Dunkman]

@bh2 

Any specific question? 

You will need to contact moderator for swapping SIM cards.  

See below link:

https://productioncommunity.publicmobile.ca/t5/Announcements/SIM-Swap-Fraud/m-p/650969

There is a link to submit ticket for swap SIM.  You will need to verify your account, etc.

[HALIMACS · Accepted solution]

@bh2 

If you're needing to associate a new SIM card with the same service, you will need to contact the moderators for this.

To contact a moderator, there are 2 methods:

1. Use the ticketing system for a faster response time. Click here and type moderator, then select contact us, then select you need a human now.  Follow the prompts to submit a ticket,  or, 
2. Send a private message to the moderator by clicking here  You’ll need to be logged into your Community account for the link to work.

Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.

Messaging from public mobile is following:

To protect our customers from SIM swap fraud, we have temporarily disabled all online SIM swaps through Self-serve. To change your SIM card, please submit a ticket here