suspended service

[rose27]

service was suspended due to lost cc .Account was updated today with new cc info, how long before service is reinstated?

[BKNS27]

@rose27 

Reboot your phone by powering off then back on after you make a manual payment on your computer or PM app.

[rose27]

made payment but no prompts to pay and resume. thanks for your patience. await reply

[softech]

@rose27 

After the credit card is updated, you have to login to My Account and manually make a payment to resume service.  Login My Account, click Pay now and Resume services and follow the prompts to make the payment