03-05-2025 02:46 PM
I am porting my number from rogers but at the end of activation I received same massage over and over again 'subscription not activated' I already paid for subscrtiption plus new physical simcard
03-05-2025 02:50 PM
HI @Faraz1845
no worries, it is a just a common activation issue. You will need PM support agent to help, submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
03-05-2025 02:49 PM
PM can help.
Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
