05-14-2024 11:30 AM
my subscription for old $15 Plan was $10.17. Two days ago I was billed $16.95. I was not notified for the increase or is it just an error?
05-14-2024 12:30 PM - edited 05-14-2024 12:30 PM
If you tried to be in Community you would see that there is NO more monetary rewards.
You will get only points: 5% off your bill, 10 on anniversary and anything you 'earn' in community helping others. And 1 point =$1 for each referral.
When you collect 15+ points you can convert them to $ and apply them to your bill.
05-14-2024 12:00 PM - edited 05-14-2024 12:00 PM
5% of 15 each month and $10 each year in points, so ~$20 which brings the total down to $15.25/month.
If you don't use the US long distance calling or the add ons then you can likely find a better plan with another provider who has good coverage in your area.
05-14-2024 11:37 AM
As of May, all members are switched to the Points Rewards and you will now need to collect points based on 5% of your monthly bill. No more $2 credit if you are on AutoPay and will receive 10 points for annual loyalty.
Once you have 15 points, you can redeem for a $15 credit off your bill.
05-14-2024 11:35 AM
@Taleb No error!! This is correct as of May no more automatic discounts. You have to pay in full. We have been moved to Public Points.
See message.
https://www.publicmobile.ca/en/on/get-help/articles/move-to-public-points