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carenfurlong
Great Neighbour / Super Voisin

want my money back

3 REPLIES 3

eddieO
Model Citizen / Citoyen Modèle

@carenfurlong this is a community forum that is supported but customers so we don't have account access. You'll need to reach out to a CS agent using the links I provided above to contact them to discuss a refund

carenfurlong
Great Neighbour / Super Voisin

never got any service with you , reinburse my money

 

eddieO
Model Citizen / Citoyen Modèle

@carenfurlon You'll need to open a ticket through the Chatbot:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
(and then type: Customer Support Agent)

Or, if you are having trouble with the Chatbot try sending a private message to: 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
(note: you will need to be logged into your Community account for this link to work)

Need Help? Let's chat.