08-21-2024 05:17 PM
08-21-2024 05:25 PM
@carenfurlong this is a community forum that is supported but customers so we don't have account access. You'll need to reach out to a CS agent using the links I provided above to contact them to discuss a refund
08-21-2024 05:18 PM
never got any service with you , reinburse my money
08-21-2024 05:18 PM
@carenfurlon You'll need to open a ticket through the Chatbot:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
(and then type: Customer Support Agent)
Or, if you are having trouble with the Chatbot try sending a private message to:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
(note: you will need to be logged into your Community account for this link to work)