Can’t access my account.

[Manzur]

Hi I made a new account and I paid for the subscribtion already. However I can’t transfer my number. I want a new number from public mobile but I can’t go back on the app it keeps asking me to log out and when I log out it brings me back to the exact spot where I left off “confirming sim” “can’t confirm” “re try”

[Manzur]

Hi the person is not responding. Thank you 

[slusagm]

@Manzur 

why can't you transfer you phone number?

anyway, whether to check about porting or get a new phone number, you will still need to ask PM to help.   Please message PM using this link:
    https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

PM will reply to your community inbox,  between 9AM-10PM EST (Mon-Sun), check here:
      https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage