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[fauz]

how do i resolve this the amount have been transferred but i have no service 

[softech · Accepted solution]

@fauz sounds like it is just a sim provisioning issue.  Easy fix for PM support, you will have to engage them by direct message.  Private message CS Agent at: 

 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there