04-14-2015 09:25 AM - edited 01-04-2022 01:21 PM
so my phone broke, I wanted to put my service in a different phone but I need a new sim card
and I can't get a sim card because i need to "register" and I can't register since they send a code to my phone , but MY PHONE DOESNT WORK!!
it seems that im trapped in a endless loot of misery with this company , please help
if anyone can help please email me xxxxxxxxxxxxxxxxxxxxxxxx
thanks for your time
edted by computergeek541: e-mail address removed
Solved! Go to Solution.
03-21-2021 08:42 AM
04-14-2015 01:43 PM
Public Mobile is now shipping the new Tri-Sim, whis is 3 sizes in one, Regular, Micro and NanaSim
04-14-2015 01:41 PM
As stated by Public Mobile :
All SIM card replacement orders will be processed within two business days, but it may take up to 7 business days to receive your new SIM.
04-14-2015 01:31 PM
Yes I sent them an email.. Just waiting for their reply now
hope they can solve my problem as soon as possible
Thanks again for your help 🙂
04-14-2015 12:56 PM
I see. You just have to ask for a replacement SIM card as I explained in my previous post.
04-14-2015 12:11 PM
my SIM card along with me old/broken phone were lost on my last move, i need a new SIM but thanks for the replay im going to try getting a new replacement
04-14-2015 09:30 AM
The fastest way to be UP and RUNNING is to cut your actual card to the size of your new phone.
You need a SIM card cutter. Some Koodo shops will do it for you for free !
You can also ask for FREE replacement SIM card here :
http://productioncommunity.publicmobile.ca/t5/Getting-Started/Need-a-replacement-SIM-card/m-p/1192