03-13-2024 03:06 PM
I have spend way way too much time not trying to get the public sim to work… I cancelled the phone number transfer because i couldn't get the sim to work… but I was charged a subscription… I want a refund i do not want to use public mobile
Casey Flynn
flynncasey2008@gmail.com
03-13-2024 03:07 PM
hi @casey2008 we are customers like you here. PM usually do not provide refund but they might agree to do so if issue with activation. please submit a ticket with CS Agent using this Chatbot link: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437