Change in subscription didn't happen

[lunchcanada]

I had chosen a better plan and had chosen to get it on renewal (was supposed to happen on March 12 yesterday). Today when I check, the plan doesn't seem to have changed. Can someone help please?

 

[DennyCrane]

Could be a cache issue. Login from an Incognito/private browser.

[will13am]

@lunchcanada , please use the chat link at the bottom right corner of the web page to initiate a support ticket.  A CSA will look into your concern.

[Handy1]

@lunchcanada  Check your payment page in your account and see if it’s the correct plan . If not you can contact support to instigate what went wrong and fix 

submit ticket with support . using the chat bubble bottom right of screen 

If that doesn’t work you can always send private message to support .

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437