sim card

[zsp110]

Hello,

I have an invalid sim card. Is is possible to activate it again?

Thanks.

[Sansan · Accepted solution]

If your account was closed more that 90 days, Sim cards can be used only once and you would have to purchase a new SIM.  If you had suspended the account for less than 90 days, it should still be valid and once you sign onto the account their is a section under My profile to change the number. 

If it's not working and it's less than 90 days, contact support at the link below to inquire if possible. 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[zsp110]

I previously had an account with a sim card A but I stopped my account for 3 months. Now I get my phone number back with an esim. I want to use my  sim card A. It shows an invalid sim card when I change from esim to the sim card A.  Is is possible to activate sim card A again?

[Sansan]

Can you clarify what you mean by inactive? Did you previously have an account with Public Mobile and you closed it and are wanting to reopen a new account using the same SIM card?