12-07-2022 04:51 PM
why i dont have network on my sim card suddently? where can i contact public mobile
12-07-2022 06:48 PM
@momo517
Either your account is suspended or there is an outage in your area.
Login to your account and see if it is Active and check the outage map:
https://istheservicedowncanada.com/status/telus/map
12-07-2022 05:05 PM
Could be cell tower issue. Outage in your area. Your phone just died... all kind of issues.
Try re-seating your SIM. Clean phone's SIM contacts. Try SIM in another phone. Try another SIM in your phone.
12-07-2022 05:01 PM
Has it been working ok up until now ? Dial 611 to confirm if your plan is Active.
Is this a new (2nd hand) phone per chance ?
12-07-2022 04:57 PM - edited 12-07-2022 04:58 PM
@momo517 login to My Account and confirm what is your account status
Also, you might reboot you phone once and reseat you Sim card
Put your sim in another phone to test if possible
Maybe check also if your phone is blacklisted here
https://www.devicecheck.ca/check-status-device-canada/
