7 hours ago
I have just returned from a trip and my data was not working when I connected to the local network. Today my phone got SIM card locked and is asking for puk. I have never had a sin card lock on my phone. Can this be fixed asap? Thank you!
6 hours ago
Thank you. I finally was able to submit a ticket, took me a few minutes to go through all the loops 🙂
6 hours ago
@Era09 Found this on Public Mobile's actual help article:
If you’ve entered an incorrect PIN three times on your SIM card, you’ll need a Personal Unlocking Key (PUK) code to reset it. Here’s how to get your PUK code:
Remember to keep your PUK code safe and secure, as it can be used to unlock your SIM card if it gets locked again in the future.