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signal is weak

Citoyen
Good Citizen / Bon Citoyen
 
3 REPLIES 3

Alexandf
Model Citizen / Citoyen Modèle

@Citoyen 

open ticket with PM support and ask them 

 At https://publicmobile.ca/chatbot.

Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗" 

have trouble with Chatbot: Private message CS Agent at: 

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


Once ticket is submitted,(envelope icon on the top right) CS_Agent will reply you there.

 

Reset All Settings not works do backup and Hard Reset.

dabr
Mayor / Maire

@Citoyen   Might be because of some some network issues or an outage in your area or just a temporary issue which should get resolved by itself later in the day. 

 

If you're having issues with calling, try setting your phone on 3G/WCDMA mode temporarily.   Or try rebooting a  couple of times.  If possible also try your SIM in another compatible phone to rule out a device problem.

mo1979ca
Good Citizen / Bon Citoyen

Mine too. It one bar less. 

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