open ticket with PM support and ask them
Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗"
have trouble with Chatbot: Private message CS Agent at:
Once ticket is submitted,(envelope icon on the top right) CS_Agent will reply you there.
Reset All Settings not works do backup and Hard Reset.
@Citoyen Might be because of some some network issues or an outage in your area or just a temporary issue which should get resolved by itself later in the day.
If you're having issues with calling, try setting your phone on 3G/WCDMA mode temporarily. Or try rebooting a couple of times. If possible also try your SIM in another compatible phone to rule out a device problem.