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signal is weak

Good Citizen / Bon Citoyen

Model Citizen / Citoyen Modèle


open ticket with PM support and ask them 


Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗" 

have trouble with Chatbot: Private message CS Agent at:

Once ticket is submitted,(envelope icon on the top right) CS_Agent will reply you there.


Reset All Settings not works do backup and Hard Reset.

Mayor / Maire

@Citoyen   Might be because of some some network issues or an outage in your area or just a temporary issue which should get resolved by itself later in the day. 


If you're having issues with calling, try setting your phone on 3G/WCDMA mode temporarily.   Or try rebooting a  couple of times.  If possible also try your SIM in another compatible phone to rule out a device problem.

Good Citizen / Bon Citoyen

Mine too. It one bar less. 

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