cancel
Showing results for 
Search instead for 
Did you mean: 

sign in

gerard1710
Great Neighbour / Super Voisin

Unable to sign into account

2 REPLIES 2

HALIMACS
Mayor / Maire

@gerard1710 

 

Are you using mobile to login, and what messaging are you receiving?

softech
Mayor / Maire

@gerard1710 

 

Start with Reset Password link there.  Enter your email address (or all possible one) and see if you get the email from PM

 

If not, then PM Support is your friend.  Open ticket with them and they will sort it out for you:

 

1. For faster response (2-48 hours), use this direct link: https://publicmobile.ca/chatbot.

**Start with typing "Forgot Login Information", click "Contact Us", click "Click here to submit a ticket".

2. Or Private message to the CS Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there