2 weeks ago
Unable to sign into account
Go to Solution.
Are you using mobile to login, and what messaging are you receiving?
Start with Reset Password link there. Enter your email address (or all possible one) and see if you get the email from PM
If not, then PM Support is your friend. Open ticket with them and they will sort it out for you:
1. For faster response (2-48 hours), use this direct link: https://publicmobile.ca/chatbot.
**Start with typing "Forgot Login Information", click "Contact Us", click "Click here to submit a ticket".
2. Or Private message to the CS Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there