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self serve account sign up - glitch

tcrysler
Good Citizen / Bon Citoyen

I am trying to sign up for a self serve account. i enter the phone number and it is supposed to send a 6 digit text to the phone. it doesn't come. does anyone know why this is happening?

5 REPLIES 5

tcrysler
Good Citizen / Bon Citoyen

This problem has been solved. Thanks to everyone for the input.


@tcrysler wrote:

yes i can do all that.


Are your able to receive calls and text to your number?  It's a number port involved here.  Perhaps there's been a glitch with that.  

@tcryslerI would suggest try again in off business hours.. usually late night the system seems to respond better.. Just in case the number you are verifying is a Public Mobile number right? and your phone does not block any numbers?

tcrysler
Good Citizen / Bon Citoyen

yes i can do all that.

ppatel14
Good Citizen / Bon Citoyen

Can you can make a call,  send texts otherwise to other numbers? 

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