secondary number

[carby2121]

Can I import a phone number from another carrier to public on an esim

[maple_leaf · Accepted solution]

Hello @carby2121 , First, Welcome to Public Mobile! I just want to paraphrase your questions to be sure I am understanding correctly:

---

@carby2121 wrote:

Can I import a phone number from another carrier to public on an esim

---

1. You want to activate a new service with Public Mobile using an eSIM, with an eSIM compatible device (phone)?
2. You want to import (port in) your existing telephone number, currently active with another provider? 

If these are your questions, the answers are:

1. Yes, you can activate a new subscription with Public Mobile using an eSIM, provided your phone is eSIM compatible
2. Yes, you can transfer your existing telephone number from another provider (with few exceptions)

I have included some links below to assist you further.

How to Subscribe:
https://www.publicmobile.ca/en/on/get-help/articles/subscribing

eSIM FAQs:
https://www.publicmobile.ca/en/on/get-help/articles/esim-faqs

Blog Post: eSIM/SIM Card Landscape
https://productioncommunity.publicmobile.ca/t5/The-Lounge/Blog-Post-A-Tale-of-Two-SIMs-Navigating-th...

Transferring Your Number:
https://www.publicmobile.ca/en/bc/get-help/articles/transfer-your-number

Phone Number Transfer Troubleshooting:
https://www.publicmobile.ca/en/bc/get-help/articles/number-transfer-port-troubleshooting

Check if # can be ported in:
https://secure.koodomobile.com/checktransfereligibilityparrot/default.do

eSIM Support for iPhone:
https://support.apple.com/en-ca/HT212780
eSIM Support for Google Pixel:
https://support.google.com/pixelphone/answer/9449293?hl=en#zippy=
eSIM Support for Samsung:
https://www.samsung.com/ca/support/mobile-devices/galaxy-esim-and-supported-network-carriers/

Hope this helps.

[computergeek541]

---

@Chalupa_Batman wrote:

If your phone supports eSIM and a SIM card, there's no reason why you can't.

---

That are some reason for this to possibly not work.  Public Mobile's system might not properly recognze the eSIM nubmer.  There's also the possibility that that a specific device isn't compatible with Public Mobile's netowrk.

[Chalupa_Batman]

If your phone supports eSIM and a SIM card, there's no reason why you can't.