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nk6
Great Neighbour / Super Voisin

I referred a friend who stayed with public mobile for 4 months. However, I stopped getting the rewards after 4 months.

5 REPLIES 5

BKNS27
Mayor / Maire

@nk6 

If your friend’s account is suspended or ported out of PM…you won’t receive the reward. Check with them.

DDM69
Deputy Mayor / Adjoint au Maire

So what’s your question?

pmva
Model Citizen / Citoyen Modèle

@nk6 Did your friend leave PM after 4 months?  If so then yes you'll stop receiving rewards when they've left.

dust2dust
Mayor / Maire

When the referral leaves then the reward stops.

hTideGnow
Mayor / Maire

HI @nk6   ask your friend if he is still with Public Mobile

 

Also, if it missed a payment, and happened to be around your renewal, it might be why you don't get it.  But if it pay again, then you will get the rewards again

 

and you are on old rewards or new Public Points.?  If old, login to My Rewards and check if his number is still showing up

 

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