rewards

[car62]

So in May ist we automatically go to points system and we don,t get the rewards taking off our bill like we normally do am understanding that  it how it works

[Yummy]

Very correct.

No more monetary rewards. No more loyalty nor autopay credit.
You will get once a year 10 points, 5% in points from your bill payment and 1 point for each referral. If you participate in Community you might get some points too.

You have to manually convert 15+ points to $ and use as you like - pay the bill, purchase add-ons, etc.

[car62]

so my bill was paid in april so regardless it will be paid with points even though it was most of rewards was in April Iam sorry to make this confusing 

[hTideGnow · Accepted solution]

HI @car62 

yes, you will get a points instead when you renew in May

So, your April renewal would be the last month you will get $ rewards

[Dunkman]

@car62 

You are correct. Instead of monthly discounts for loyalty, autopay, you will get points monthly.  No more $2 autopay/month.  Instead of up to $5 per month of loyalty rewards, you will get 10 loyalty points on each anniversary date (when you first signed up).  You will also get 5% back on points on your payment for your plans.

Once you reach 15 points, you can manually convert to $15 credit.  

Here is some more information:

https://www.publicmobile.ca/en/on/get-help/articles/move-to-public-points

[Phil_Adelphus]

@car62   You are correct, once you  have enough points you will need to log in to your account and apply the $ amount to your bill.  Otherwise you will pay full price.