reverse the redemption the 15pt to be used at a later date

[manchelson]

I just redeemed 15pt and realized it has a time limit, so I would like to revers it and use it another time please. 

[esjliv]

ditto @HALIMACS 

[HALIMACS]

I kinda wondered that, too, @esjliv 

Not being a Public Points user, wondering whether point redemptions have a 'buyer's remorse' option whereby users might be able to reverse pending transactions.  (doubt it, but curious...) 🤔

[esjliv]

@manchelson - if this was not a Roaming Addon you redeemed your points with, where did is say about a time limit?

[HALIMACS · Accepted solution]

@manchelson 

If you mean you purchased a US Roaming add-on, let the Customer Support Staff know and they should credit the points back to your account presuming it hasn't been used yet.  Be polite, and you'll get places with them - they really can be nicely accommodating.  😊

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