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reset my pin

jerseygirl123
Great Neighbour / Super Voisin

i think that it is very not professional not to have a contact number 

4 REPLIES 4

darlicious
Mayor / Maire

@jerseygirl123 

That's public mobile....the phone company you can't phone. But I get faster support here then when I call telus about my tv and internet. Pm has longer business hours to contact customer support each day than telus does to call. If you don't like Simple--Simon then send a private message with "Reset Account Pin #" in the subject line and leave a detailed message. They will send you a verification link since you don't know your 4 digit account pin #.

 

For an easy way to access your new pin # enter it in your phone contacts as Auntie Darla......lol......or Uncle Bob 1 416 767 XXXX. This way you know where to find it if you forget it and you enter just like you enter any of your contacts. Need a pic too?👺 Tell no one and your secret will be safe.

 

 

 

 

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

benfatto
Deputy Mayor / Adjoint au Maire

think that it is very not professional not to have a contact number 

 

B4A4F309-9810-4929-876F-419E0ECBEEE6.png

Meow
Mayor / Maire

That is why you have low price and amazing Community support 😎

To change your PIN you will have to contact agent: Send a private message to the CSA - agent by clicking Here

They are not able to see your PIN but they can update it so have it ready and remember it.

LeePublic
Deputy Mayor / Adjoint au Maire

All you have to do is contact PM via a chat system. 

https://www.publicmobile.ca/en/on/get-help

Need Help? Let's chat.