I purchased a refurbished phone and it won't last a few hours and it is dead , I cant make or receive calls either, I want a refund how do I do that. Or do I call my credit card com
Where are you located? Flip phones are a pretty safe buy second hand on resale sites Craigslist. You can often get a brand new one but common sense prevails. But there isnt a big demand or profit to be made in "stolen" flip phones.
You will need to give customer support the order #, email address used for the order and your shipping address. If you are within 30 days of the order date its a hassle free return/refund and they will send you a prepaid shipping envelope and will process your refund within 3 to 5 days after recieving the phone return. Beyond 30 days its a warranty issue.
@harvester434 usually in around 2 to 4 hours. But given that it is late in the evening, they might not reply till tomorrow if you waited over 48 hours and no response, message then again.
