01-09-2024 03:43 PM
I got a refund on US add-on, but I cannot see my refund in by account , where it should be show .
thank you.
01-09-2024 03:44 PM
HI @happ1234
did agent say they will put it back in your account?
maybe just browser cache, please use Incognito/private/secret mode on your browser to login My Account to confirm again
if same, please submit a ticket with CS Agent here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
