refer a friend

[jonashmartin]

I have twice helped a friend set up public mobile now and it does not let me refer my own number. When I put my number in the refer box it says the number u entered is not a valid public mobile number. Public Mobile U O ME

[Luddite]

@jonashmartin @Mary_M can correct me as needed. I believe you can only create a referral when first activating a sim. So, if you have an account and folks give your number you qualify to receive the rewards. You cannot later enter your account to provide a referral.

[Mary_M]

Good morning @jonashmartin

Thank you for informing us of this.

It's a known issue - we will need to submit a ticket and have our technical department resolve this.

Kindly private message me your phone number and I'll take care of it.

Cheers,

Mary

[Luddite]

A moderator, @Shazia_K or @Mary_M, can repair that in the morning. Do you know how to private message?