"Resume activation" loop. It looks I am getting forced to activate some new subscription.

[Mixizi2121]

On login I am asked to confirm some activation of a new plan. I never subscribed to a new plan, I am happy with mine. The reason I was logging in was to change my payment method. Unable to go past page "resume activation" or "log out"

What is going on?

[hTideGnow]

HI @Mixizi2121 

you will need CS agent help to fix the login issue.  please submit a ticket with CS Agent here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437  

[softech]

@Mixizi2121 

with this error, it usually means your Eversafe login is not properly linked to your My Account.  Easy fix for PM support, please engage them by direct message:

        https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there