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problems signing, no ability to call in, cannot cancel

nic1234
Great Neighbour / Super Voisin

this is a cell phone company, that doesn't have agents you can call

my experience was terrible

no problems buying the plan, then i goto activate,  it says failed, you need support, all links for support failed

3 REPLIES 3

nic1234
Great Neighbour / Super Voisin

i'm in here now, but for about 2 hours, i coudn't get into this system, it was 404's and other errors. 

hTideGnow
Mayor / Maire

HI @nic1234 

yes, there are agents to help, but you just need to submit a ticket by direct message, please submit a ticket with CS Agent here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437  

 

Handy1
Mayor / Maire

@nic1234  Try this direct link for support 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

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