problem in payment system.

[Mikw]

Have been cut off, have no phone use, card details are all correct and funds available. I have gone through the purchase system and reached the shopping cart, pressed the 'pay now" button and  says try later. This is 6 days later after sending in a ticket. still no response and no phone service.

Totally disgusted.

[Mikw]

Yes , using laptop

[Mikw]

Thanks, will try the vouchers, Mik.

[Mikw]

Tried restarting, no luck, my agreement with them ended apparently and 1 payment was missed. Itried to make that payment right away but no luck. I also tried to reset my card detaile but that also didn"t work.

[Yummy]

Did you try to use computer?
Clear cache, use incognito mode.

[eddieO]

@Mikw have you tried restarting your device? Are you able to go into the Public Mobile app or website and check your Payment history section to confirm payment went through?

[Handy1]

@Mikw  Another option is to buy payment vouchers from shoppers drug mart 7-11 , shell gas and load the finds *611 from phone to resume services right away . If still having issues contact support to investigate 

you can use the orange chat bubble bottom right of screen  or send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

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https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage