porting number while activating with esim

[Stanmok28]

• Hi is like to ask if I activate a new account with esi., can I still port my old number over from other company? Thanks!

[Sbrown33]

I did all this but it still says the number is invalid.  after speaking with koodo they tell me my number is not available on the local network even though this number has been on PM previously.  Also, in my area my husband and sons have public mobile accounts 2 of which I ported over from koodo a few months back.  who is at fault here, PM or koodo?

[Stanmok28]

Ok so what is I already joined and choose a temporary number, can I still port my number in later like as in 2 weeks or something down the road and neat use the temp number for now bcuz my other number is not renewed yet and I need to pay to get it renewed first Becker I can let it over right?

Lemme know more!!&much thanks and appreciation to your info&help so far!! Thx again!

[Stanmok28]

Ok so what is I already joined and choose a temporary number, can I still port my number in later like as in 2 weeks or something down the road and neat use the temp number for now bcuz my other number is not renewed yet and I need to pay to get it renewed first Becker I can let it over right?

Lemme know more!!&much thanks and appreciation to your info&help so far!! Thx again!

[BKNS27]

@Stanmok28 

Make sure that your phone is eSIM compatible before signing up for the free eSIM. 

The drawback with eSIM is that they are not transferable between devices. Not like the SIM card where you can just pop it out and into another device. 

You need to purchase an eSIM for the 2nd device if you need to transfer to another device.

[LitlLdy]

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@Stanmok28 wrote:

• Hi is like to ask if I activate a new account with esi., can I still port my old number over from other company? Thanks!

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@Stanmok28 , yes just make sure to use your account # from your other service provider of the phone number that you want to port in & leave their SIM Card in your phone so you can approve the port request from them by replying YES within 90 minutes of receiving their text message.

Edit: Also, make sure that your account with your previous provider is still active so the port will go through.

[softech · Accepted solution]

@Stanmok28 

yes, you can.  It doesn't matter what sim you choose to use, eSIM of physical sim both work

when you activate, after the payment step, it will ask you for the phone number.  You can then choose to port from another provider.  Make sure you provide PM the account number of your old carrier

and a reminder, please start the activation process using PM apps instead of using the browser