port number from Koodo

[goaliechick147]

account number from Koodo: ********

number to port over:***-***-****

new sim is active with public and has service 

[computergeek541]

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@goaliechick147 wrote:

account number from Koodo: ********

number to port over:***-***-****

new sim is active with public and has service 

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I sure hope that no one else decied to port your phone number somewhere.  Please, never post this type fo information here. The good news is that you have the account number, so while submitting a ticket to the moderators, be sure to skip giving any IMEI or PIN for the porting request.

[gblackma]

@goaliechick147  

You need moderator help to port your number.  Type "Port Request" and follow the prompts to get to one. Give them the name on the account,  phone number to port and the Koodo  account number.  There are 2 ways to contact the Moderator Team:

• Faster response- Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.
• Slower- Alternatively, you can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.

Keep an eye on the envelope top right of your screen.  The mods answer will show up there.  Stay safe. 

Welcome to PM .

[dabr]

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@goaliechick147 wrote:

account number from Koodo: ********

number to port over:***-***-****

new sim is active with public and has service 

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@goaliechick147   Good to hear everything is working well and your port was successful.  Welcome to PM 😊

Edit: Sorry, maybe I misread and you was asking how to port over your number?  Just follow @gblackma's advice then 😊