plan won’t reactivate

[lulu2006]

I have $59 in my account and I'm trying to reactivate my plan which is $50 and ievery time I press reactivate plan it keeps saying to put money in my account

[Javatyger]

I’m having the same issue,

I tried the $1 trick and it’s still not reactivating. This is clearly a bug that public mobile needs to fix.  

[ddeep91]

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@lulu2006 wrote:

I have $59 in my account and I'm trying to reactivate my plan which is $50 and ievery time I press reactivate plan it keeps saying to put money in my account

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Hey @lulu2006 

Try adding $1 funds to your account

even though you have 59$ adding 1$ should kick in the activation..... 

If you are still having problems reactivating

You can contact Public Mobile mod by clicking here. 

enter the title and text in the body of the message describing the problem. You will hear back from them shortly after via inbox.

Cheers

[geopublic]

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@lulu2006 wrote:

I have $59 in my account and I'm trying to reactivate my plan which is $50 and ievery time I press reactivate plan it keeps saying to put money in my account

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@lulu2006  If your phone is currently working don't do anything just let the plan renewal complete on its own.

[Daps]

Try making a manual payment of $1.

No worries, anything above your plan renewal fee will remain in your account.