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pixel 7 pro.

tobiwuschke
Great Neighbour / Super Voisin

No service, emergency calls only, even though I have a working sim and an esim. Phone recognizes both sims but won't allow service. Why? How does it get fixed?

 

2 REPLIES 2

NDesai
Oracle
Oracle

@tobiwuschke Confirm if your service is active. If yes, try turning on airplane mode for a min and turn it off. If that doesn't help, try rebooting your phone. 

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If you need to contact PM Customer Support Agent, send a Private Message.

Neil11
Model Citizen / Citoyen Modèle

You will need to contact customer service agent to fix your issue. Either via the following link:

 https://widget.telus.tiia.ai/publicmobile/publicmobile.html

 

If you are having a difficult time, then you can private message CSA:

 

Send a private message to CSA through the following link :

 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

 

 

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