06-05-2024 11:37 PM
No service, emergency calls only, even though I have a working sim and an esim. Phone recognizes both sims but won't allow service. Why? How does it get fixed?
06-06-2024 01:38 AM
@tobiwuschke Confirm if your service is active. If yes, try turning on airplane mode for a min and turn it off. If that doesn't help, try rebooting your phone.
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06-06-2024 12:35 AM
You will need to contact customer service agent to fix your issue. Either via the following link:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
If you are having a difficult time, then you can private message CSA:
Send a private message to CSA through the following link :
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437