phone number

[sparkplug]

hello i am intrested in your services... but i am woundering if i switch to your company can i keep my current phone number ?

[bsperanz]

I switched over today and I had my number transfered over without issue

[edmonch2013]

Yes, you can and most people here ported their number from other provider. 

before you port your number over, make sure you have you current account number, your name on the account and PIN number for that account. for the pin number if you don't know, call the customer service to find out. the pin number is very important. 

[Acekiller]

You weren't able to back in the days, but telecommunication laws have changed since then.

[Taekgun]

@sparkplug

To expand a bit on the comments already, porting is able to be completed by you during the activation process, or after you have created an account with a new phone number (the second option is the recommended way to do it).  You need to ensure your account with your old provider is in good standing and then the process of porting is a breeze following the steps.

Have a read of the following link for the best practices to ensure a smooth and successful port-in.

https://productioncommunity.publicmobile.ca/t5/Getting-Started/Start-Guide-Setup-Activation-Port-Dat...

[mimmo]

Yes 99.9% of the time

[closng]

Hi @sparkplug,

Yes, if you switch to Public Mobile, you will be able to bring your existing number over to Public Mobile as well (this process is called phone number porting).