@Chanchichi please make sure your phone is not blacklisted. You can check this website https://www.devicecheck.ca/check-status-device-canada/ You can also try to use your PM into another to see if it works or not. If PM sim card works on another phone, so your phone has a problem. If PM sim card doesn't work on another phone, I recommend you send a private message to the moderator team and ask them to investigate that. include your account# or phone#, as well as your account PIN (if know) to help speed up the identification process.
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- Office Hours: Mon-Friday 9am to 9pm, and Saturday & Sunday from 9am to 7:30pm [Toronto Time].
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- There is no need to send multiple messages.
How can I view my private messages between myself and a Community Moderator?
