I tried to open an account on Sept 28 using an e-sim. Public mobile accepted my payment of 34.50 and then stated that my I phone 8 did not support an e-sim. We purchased a physical sim card from a Telus distributor on the same day and then opened a successful account on Sunday Oct 29. Can you please cancel the e-sim account as i cannot access it and don't want two accounts for the same phone . The telephone number associated with this dead account is 902-303-9976. Thank you for your immediate attention to this matter.
