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help7
Great Neighbour / Super Voisin

Can't access my account information no matter  how many times I verify identity. Very frustrating loop.

5 REPLIES 5

BKNS27
Mayor / Maire

@help7 

You will get a faster response by Submitting a Ticket through the Chatbot than pm them. Just type in Submit a Ticket or Contact Agent.

help7
Great Neighbour / Super Voisin

Thank you for the ecouragement🙂

help7
Great Neighbour / Super Voisin

Already did that. Waiting..................

hTideGnow
Mayor / Maire

hi  @help7 

you can simply idr direct message ato ask support agent to sort it out

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Handy1
Mayor / Maire

@help7  

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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