payment

[joseecowan321]

i have auto payment and i had to cancel my credit card and am waiting for a new one. my payment is suppose to go thru before i get my new card… will my phone stop working? what do i do

[maximum_gato]

@joseecowan321 

Here are all of your options....

https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-Make-a-Payment-or-Update-Your-Card-...

https://productioncommunity.publicmobile.ca/t5/Get-Support/Online-Top-Up-Payments-Muskbird-com/td-p/...

https://productioncommunity.publicmobile.ca/t5/Get-Support/Point-Redemption-Bill-Credits-Account-Rea...

[BKNS27]

@joseecowan321 

You can also purchase an electronic voucher from recharge.ca but they will charge you a small fee.

[joseecowan321]

awesome thanks so much!!

[hairbag1]

@joseecowan321 

once you've bought the vouchers, you can dial 611 from your cell phone to add them to your PM account.

[hTideGnow · Accepted solution]

Hi @joseecowan321 you will need to buy a voucher and load the voucher in your account before payment due.  Get the voucher from Shoppers drug mart or Shell

[computergeek541]

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@joseecowan321 wrote:

i have auto payment and i had to cancel my credit card and am waiting for a new one. my payment is suppose to go thru before i get my new card… will my phone stop working? what do i do

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Yes, your service will stop working if you don't make payment on time.  Please purchase a Public Mobile voucher to make your payment.  Those can be purchased using cash at various convenience stores.