payment

[olinahh]

i bought $20 and $5 payment from the superstore but the payment voucher pin isn't working. what should i do to recive it or get it back?

[cellphoneuser1]

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@Jackhyf63 wrote:

@olinahh Take a photo of your voucher and send a private message to a Moderator_Team, they will help to resolve your problem!
Here is the link: click here
In your message, please provide your name, Public Mobile account number or phone number, and PIN.

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That's not the way Public wants members to contact them. The way you're supposed to is provided by geopublic.

[popping]

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@olinahh wrote:

i bought $20 and $5 payment from the superstore but the payment voucher pin isn't working. what should i do to recive it or get it back?

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Wait 24 hours before using the topup voucher.  But a the mean time, you can try every couple of hour.  Good luck.

[Jackhyf63]

@olinahh Take a photo of your voucher and send a private message to a Moderator_Team, they will help to resolve your problem!
Here is the link: click here
In your message, please provide your name, Public Mobile account number or phone number, and PIN.

[geopublic]

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@olinahh wrote:

i bought $20 and $5 payment from the superstore but the payment voucher pin isn't working. what should i do to recive it or get it back?

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@olinahh  Try again in a couple of hours. If it's still not working the submit a ticket to PM. Include the PIN and ask them to enter it for you.

[GR]

@olinahh did you try to put it on your account by dialling 611?  Sometimes when you buy a voucher the store only activates it the next day