Community

ac2000 · ‎06-19-2018

hi

i got locked out of my account. could someone assist?

thanks

NDesai · ‎06-20-2018

@leandrofontp1 wrote:
Hi you will have to send them a private messege or call the 1800 number

What 1800 number? Public Mobile does not offer any type of support on phone.

______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.

leandrofontp1 · ‎06-20-2018

Hi you will have to send them a private messege or call the 1800 number

LEGO · ‎06-19-2018

@ac2000

The Password reset function is not working. You will need to send a private message to a Moderator_Team, they will assist with password reset!
Here is the link: click here
In your message, please provide your name, Public Mobile account number or phone number and PIN.
Good luck!

Contact Support hours of operation:
Monday - Friday 9AM (EDT) - 9PM (EDT) Saturday - Sunday 9AM (EDT) - 7:30PM (EDT)

You will receive a response within an hour, if you are lucky OR it might take up to 48 hours, if your luck is run out!