05-30-2024 01:21 PM
i paid the first time , and on the website, it showed up as not paid, so I paid again, only to be surprised that i overpaid on the second time.
Is there a way you can refund me the amount i overpaid?
05-30-2024 01:27 PM
No worries, your overpayment will remain in your account as credit but you can ask a CS_Agent for a refund but be warned that it may take up to a month to process.
So it would be easier to leave it as credit on your next month payment.
05-30-2024 01:23 PM - edited 05-30-2024 01:23 PM
You can open a ticket and ask for refund but it will take a long while since support is NOT responsive lately...
I suggest if you see funds on your account to leave them there as they will be used for next renewal.